Ethics and Success

There are days when we might wonder if ethics are taught in today’s homes and schools. Frankly, it’s hard to know for sure.

In light of this, I’d like to share some helpful guidelines that have served me well in business, and I trust they will help you succeed too.

Keep Your Promises — Do what you say you’re going to do. Finish the job on time and invoice the work for the amount you quoted.

Understand Your Role — If you’re in business because you want to be your own boss, you need to rethink that. Every customer is your boss. However, you now have the freedom to choose your customers.

Communicate Professionally — If you work for a company and decide to leave, inform your boss before telling your coworkers.

Work Ethically — Remember, you are being paid to work. Strive to improve every day and be better today than you were yesterday. You’ll be surprised by how far this attitude can take you.

Respect Employer Relations — If you’re a subcontractor and a customer asks you to work for them directly (bypassing your employer), do not agree to it. It’s also best to inform your employer about this request.

Avoid Under-the-Table Deals — Never accept a kickback, finder's fee, or any payment that is not above board.

Estimate Accurately — Estimate your jobs carefully. If something goes wrong and you don’t make the profit you expected, don’t pressure your subcontractors to lower their bills. The mistake was yours, not theirs, so take responsibility.

Negotiate Fairly — If a new customer asks for a reduced price on a project with the promise of paying more later, respond by asking for the full amount for this project, with a reduction on the next one if they choose to proceed.

Maintain Professional Relationships — Never burn bridges. Treat people fairly and with respect. The individuals you meet while rising in business may become your prospects or clients later on.

Avoid Gossip — Don’t engage in gossip or spread rumors.

Protect Your Team — Look out for your employees and vendors, and they will look out for you.

Use Trusted Vendors — If a vendor brings you a new piece of business that requires their services, make sure to use them for that account. If they do a great job, consider utilizing them for other projects as well, as they will likely refer more business to you.

These pro-business tips should help you succeed today and for decades to come.